Privacy Policy

Thank you for visiting, an online service managed by Wonder Words Pty Ltd. We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.

The term “Personal Information” in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained. We do not collect Personal Information about you when you visit this online service.

You can use this service without telling us who you are or revealing other Personal Information.

Collection of Information

You are free to visit and use the Wonder Words website without providing any personal information. However, in order to register to use our services and other features available on the website, you will be required to provide some personal information.

We collect personal information about you through your registration to our membership Services. This information includes, but is not limited to, specific personal details that you provide us. Information collected is your name, email address, school details, shipping address, phone number and class list in accordance with our terms and conditions.

Student / Child Information (App Only)

In order to use the Wonder Words App, we will need to collect limited information to ensure that the app can be used as an educational benefit for that student/child. The information collected on a student/child is their first name and the initial of their last name. This information is used to create an account on the app to identify the student/child and to track their progress within the app.

If you do not want to use the app, you do not need to provide any details on your child/student. Otherwise, you can choose to use another identifier for that student/child, which can’t be used to individually identify that child.

For Teachers

It is your obligation to ensure that you have the proper parental/guardian consent before you enter the student into our app.

Parents can request the information collected on their child to be removed, or if they have any additional questions, please contact us at [email protected]

For Parents

By creating an app account for your child, you consent for Wonder Words to store this personal information on your child.

Use of Information

Wonder Words uses the information that we collect for a variety of purposes. We will use this information to improve and personalise the service we provide to you; to better tailor our service to the needs and desires of our members generally; to fulfill your requests for our services and orders for products you requested, to provide you with information about products and services that we feel you may be interested in; to communicate with you; to conduct competitions, promotions surveys or reports and to investigate any complaints made by you.


How do you get my consent?

When you provide us with personal information to complete a transaction, submit a contact form, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected]


We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

Access/updating of your personal information

As a registered member, you may access your membership information via the Account page on the Wonder Words website. You may also contact us in relation to having access to the personal information that we hold about you. We ask that, as and when necessary, you update your personal information by going into My Account.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all recommended industry standards.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected].

Last updated: 26/05/2023